Residential Service Plans

Plan

Cost  

Max Speed down/up

Standard household

$40mo. / $456yr

3 Mbps/ 512 kbps

Power household

$55mo. / $627yr

6 Mbps / 1 Mbps

Residential customers may not run servers of any kind. Servers includes web servers, ftp servers, peer-to-peer file servers, Internet relay chat servers, or any other program that runs continuously or for extended periods of time and that are designed to provide content to others over the Internet. Services provided to principal places of business must be SOHO or negotiated business plans.

Small Home/Office (“SOHO”) Service Plans

Plan

Cost

Max Speed down/up

SOHO plan

$85mo. / $855yr.

6 Mbps / 3 Mbps

In addition to the terms and condition set forth above, SOHO customers:

  • May run servers without port or protocol blocking.

  • Will receive prioritized customer support.

  • May resell their service only with the consent of NBN.

Contract Term and Installation Cost

In addition to the Service fee the following installation charges apply. The installation fee will be billed after completion of the work. Below are the basic install fees, but there may be extra charges for complex installations (e.g. a tree install).The installer will advise you what kind of installation is required, depending on your specific location’s signal and site conditions.

Please choose the length of the service contract desired. Note that the installation cost varies with contract length. The minimum service contract period is one year.

One Year Service Contract:

$199 basic installation, early termination fee applies*

Two Year Service Contract:

$149 basic installation, early termination fee applies*

Three Year Service Contract:

$99 basic installation, early termination fee applies*

*early termination fee is calculated as follows:
Fee = $150 for each full or partial year of service contract remaining)

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